Frequently asked questions

Yes — delivery is our specialty, around the clock. We cover the entire Zona Hotelera, downtown Cancún and Costa Mujeres (typically 30–60 minutes door-to-door), plus daily runs to Puerto Morelos, Playa del Carmen and Tulum (fee scales gently with distance). Every drop is discreet: unmarked vehicle, plain packaging, and a driver who confirms by message first. Just add your hotel and room at checkout and we handle the rest.

Truly 24/7/365 — the shop, WhatsApp line and delivery fleet never close, not on holidays, not at 4 AM. Pickups are ready in about 45 minutes, Hotel Zone delivery is usually 30–60 minutes from confirmation, and Riviera Maya runs are same-day scheduled to the hour. Late-night service is identical to daytime, and every order is confirmed person-to-person before dispatch so you always know when to expect us.

Three equally fast ways: order right here on the live menu (nothing charged online), message your wishlist on WhatsApp, or call +52 56 2363 7700 to order voice-to-voice. Every order gets a human WhatsApp confirmation before dispatch — and to swap a strain, resize, or cancel, just reply to that thread any time before the driver leaves and we sort it instantly, no questions asked.

A full dispensary-grade lineup, lab-tested and rotated constantly: exotic imported Canada/USA cuts (Blue Zushi, Pink Picasso, Do-Si-Dos, RS11, Gary Payton and more), local Mexican greenhouse strains (Sour Diesel, Apple Tartz, MX Churro Flan), plus pre-rolls, vapes, carts, edibles, concentrates and a full accessory wall. Ask for lab results on any item and we will show you — and every flower order ships with a free Big SmokeKit (grinder, papers, lighter, wraps, cones).

You always pay on arrival — nothing is charged online or upfront, you see your order first. We take cash (USD, MXN, CAD, EUR, GBP at fair rates), contactless debit/credit via the driver’s tap terminal (Visa, Mastercard, Amex), apps (Apple Pay, CashApp, Zelle, Venmo) and crypto (BTC, USDT, USDC). No deposits or prepayment requests, ever — anyone asking you to pay before you have your order is not us.

Welcome — helping first-timers is our favorite part of the job, zero judgment. Just tell a budtender the experience you want (relaxed beach day, social night, deep sleep) and we match you in minutes; gentle starts include micro-dosed gummies, a balanced hybrid 3.5g, or a smooth vape. With edibles, start low (5–10mg) and wait 90 minutes. Every flower order includes the full Big SmokeKit, so you need zero gear. Message us "first time" on WhatsApp and we walk you through it personally.